Review: Sheraton Paris Airport Hotel

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I booked this hotel for a one night layover for my Air France flight back to San Francisco.

I used Cash & Points before the devaluation earlier this year. As I'm Platinum with more than 50 nights last year I also used a suite upgrade for this stay which cleared 3 days ahead of time.

The hotel is in a prime position inside the terminal. It's just on top of the RER station that goes to Paris. Terminals 2E and 2F are closest.

If you have ever taken the train from Paris airport you have seen the entrance.

Only two people manned the check-in at this busy hotel which created quite some lines. The agent who worked on my reservation had just started 2 weeks ago and had no idea what Platinum status is or that I have it. Although we tried to work it out his English was minimal and my keys had no lounge access of course.

In general I found the service in the hotel lacking. The Internet in the room worked but I quickly ran out of the 3 devices limit. Getting another device connected took several agents to convene. The 'Guest Services' number rang a couple of times but never connected.

The lines at the front desk did not exactly help as neither the lounge staff nor concierge were authorized to help with my issues.

Well it's an airport hotel and it shows. There is no pool. The gym is rather small and cramped (but it does exist!). The lobby restrooms are only accessible with a room key so make sure you pack one when you head down there.

The suite was a positive surprise – the views towards the runway were stunning. It was ok in space and the bathroom was great looking too.

It was quite as well and planes were not audible. The mattress was a tad too soft but that's ok.

The lounge was small but was stocked with eatable food and good wines. Surprisingly everything was offered from 5 PM till 11 PM.

The breakfast wasn't as good as it looked – food looked well aged in a fridge. Also the coffee wasn't exactly great.

Overall, given that this is a airport hotel,it's a good hotel and the location is fantastic. Don't stay for more than a day though…

See all 28 images for the Sheraton Paris Airport on our Facebook Page

Book the Sheraton Paris Airport Hotel here.