– airberlin topbonus is back with flight redemptions – this time on Etihad Airways only in Economy Class
Redeem your miles and fly with Etihad Airways from Dusseldorf, Frankfurt and Munich or Zurich and Geneva to heavenly travel destinations in the Middle East, Africa, Asia or Australia. Benefit now from the reduced mile offers:
For 25,000 miles* you can fly to the Gulf states, to South and Central Asia
For 30,000 miles* you can fly to Africa and the Middle East
For 35,000 miles* you can fly to South East Asia and the Far East
For 50,000 miles* you can fly to Australia
Booking period: 19th October 2017 2017 to 17th November 2017
Travel period: 19th October 2017 to 28th March 2018
The link to the new award chart errors out.
Award flights can only be booked by phone under our special hotline +49 69 15 32 53 484**. You can reach our hotline Mondays through Fridays, from 9am to 5pm and on Saturday, 21 October 2017 from 9am to 5pm.
The Terms and Conditions are much more strict too:
Booking and Ticket Issuance
The travel period is from October 19, 2017 until March 28, 2018.
Booking is only possible via telephone hotline +4969153253484 (German landline calls at local rate) in English language, Monday to Friday from 09:00 to 17:00 as well as on Saturday, October 21, 2017 from 09:00 to 17:00.
Award flights are only available in Economy Class on flights operated by Etihad, either bookable as oneway or as return flight. Mileage upgrades to Business Class are not possible.
Award tickets are only available exclusive of taxes, fares and surcharges – this means all taxes, fares and surcharges need to be paid by the topbonus member.
Mileage values as shown in the redemption table apply. Mixed payment as a combination of miles and cash is not available.
Payment only via MasterCard, VISA Card and American Express available.
All offers are subject to availability. Availability of award flights is limited and might depend on date of flight, season, destinations and routing.
Award flights are only available from or to DE/CH.
All award tickets are issued as e-tickets.
Commercial tickets that have already been paid for cannot be converted into award tickets.
Waiting list bookings are not applicable to award flight bookings.
For child and infant bookings, the same mileage values as shown in the redemption table apply.
Award tickets are subject to Etihad’s general conditions of carriage and other rules and regulations of Etihad, as applicable.
The status benefit “lounge access” is not valid for topbonus members on Etihad award flights. All other topbonus status benefits for Etihad flights are valid on Etihad award flights.
For information on baggage regulations, please refer to the operating airline.
Rebooking, Transferability, Cancellation
Award tickets are non-refundable: In case of cancellation or no-show, the miles will not be re-credited.
Re-bookings of the date of flight are only possible within the specified booking and travel periods at least 24h before departure, provided that award flight availability is given. An extra charge of 100 AED will be charged.
Stopovers are not permitted.
No interlining applicable (no combination with tickets of other airlines possible).
Award miles can only be redeemed by a topbonus member for his own topbonus account.
Award flights can be booked for the redeeming topbonus member herself/himself, or for a third person to be specified in the award flight booking. Once booked, award flights cannot be transferred to other persons (no name change possible).
I wasn’t able to reach anyone when I called but the background music indicates this is now managed by Etihad and the company intends to stay committed to topbonus.