The hotel features a spa and large casino on the grounds. It’s a whole city block and one of the biggest structures in Mendoza (though it’s only six stories high).
The Park Hyatt Mendoza is a ‘World of Hyatt’ Category 1 property. A Points + Cash redemption can be had for 2,000 points plus $55 and there are no taxes for foreigners on short-term visas. Normal rates fluctuate between $130 and $250, with weekends being more expensive.
Check-in was in typical Hyatt fashion – relaxed, friendly and professional. I received a complimentary suite upgrade; it was in fact a huge suite, roughly equivalent to four regular rooms. Everything was well-maintained and the TV set-top box was new but clearly there are signs of a lot of wear and tear in the room.
Nevertheless, the bed was excellent and the shower was really good as well.
The Internet was initially very slow but would get to 2 Mbit when activating a VPN (or just 0.1 Mbit without it). Argentina isn’t known to block the Internet, so it might have been a technical error. On day 2, the speed was similar with and without a VPN, though.
I was looking forward to the breakfast in the morning since Hyatt has some of my favorite breakfast buffets worldwide. The breakfast area here looks great but the buffet had mostly low-quality items – none that really stood out.
There was no written à la carte menu but eventually the staff explained to me that there were waffles and pancakes available as well. The pancakes were better but not exactly healthy.
I found the breakfast so disappointing that on the second day I opted for protein powder, chia seeds and self-procured avocados.
Throughout my stay, the staff were highly professional and spoke fluent English. During the whole time, though, I could not really shake the feeling that this isn’t a Park Hyatt but more like a Hyatt Regency. 2,000 points and $55 is surely a great deal but it felt much less luxurious than I expected.