The DoubleTree by Hilton Hotel Edinburgh is located near the Grassmarket area of Edinburgh’s Old Town; in fact, it is on the fringes of the Old Town. The area is decidedly less touristy than the Royal Mile, which should be good news for the adventurous traveler.
Check-in was exceedingly friendly and the front desk offered a drink coupon (as there was no lounge service) and breakfast the following morning. I had used a free night since the property charges 40,000 points or GBP 350 for this busy summer time. During winter, the hotel’s rate is low as GBP 40, though. Edinburgh is very busy in summer with regular tourists and with visitors to the city’s many festivals.
However, no room upgrade was available and this hotel actually sent people with a reservation away while I was at the front desk. I was happy there was a room, but the standard one I was given on the third floor was not my favorite. The smell was just bad (it smelled like cigarette smoke) and the room was dark and in bad shape.
Adding to that was the noise from the roads outside which was very audible at times. The front desk made clear (in a very friendly manner) that this was a take it or leave it situation. I opted to stay.
The mattress was way too soft and uncomfortable, but luckily the noise calmed down a bit at night and I was able to sleep without ear plugs until the morning.
The breakfast spread was typical of Hilton – a lot of low quality items which I wouldn’t pay for unless I was super hungry or in a hurry.
To my surprise, though, the made-to-order waffles were actually pretty good and worth $5 in a coffee shop.
At 11AM I was happy to leave the hotel as soon as possible. The staff tried their best, but this hotel is not in a 5 (or even 4) star category in my book.