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How to file a Marriott Best Rate Guarantee claim (Look No Further claim)

How to file a Marriott Best Rate Guarantee claim (Look No Further claim)

This is the third post in our series about understanding BRGs. Now Marriott calls its version the Look No Further Guarantee but it's just the same thing. Marriott's BRG strength are it's rather flexible terms and it's speedy, no-nonsense processing. Here are the marriott.com BRG claim properly: 1) Identify Marriott hotels in the location you'd […]

Posted on February 18, 2013 by in Best Rate Guarantee

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An update on my hotel theft case

An update on my hotel theft case

Michael Gwyther-Jones A quick update on my pending case. The GM called this morning and he was polite but unapologetic. He gave me a quick pep talk along the lines 'Since I'm in this hotel no theft has ever happened. If an item gets lost it's always the guest who misplaces it and sometimes calls […]

Posted on February 5, 2013 by in World of Hyatt

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How to file a Best Rate Guarantee claim with Starwood

How to file a Best Rate Guarantee claim with Starwood

Starwood's BRG program is one of my favorite BRGs because it's easy to use and generally implements consumer friendly policies. Agents are kind and do their job with a lot of common sense. Terms & Conditions are here http://www.starwoodhotels.com/bestrate/terms.html. If a BRG claim at Starwood is approved you will receive: – the price as provided […]

Posted on February 2, 2013 by in Best Rate Guarantee

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