That’s just wrong – Alaska changes Emirates redemptions overnight

Posted on March 31, 2016 by in Alaska Airlines

Update: I just spoke to an Alaska agent and they offered to return the Starwood points to my Starwood account. The agent was very helpful and while she did not guarantee it, she said this would 99.9% work. If you are in the same situation with a recent transfer you should consider this option.

I was just getting ready to book an Emirates award using my Alaska miles (I just transferred Starwood points this morning) and now I see this!

MightyTravels 2016-03-31 at 10.41.00 PM

I few hours ago (I’m in Jakarta, Indonesia) it still showed as 75,000 for the One-way in Business Class from Africa (100,000 in First Class).

This must be an IT glitch, but it is not! The award chart has changed as well!

MightyTravels 2016-03-31 at 10.43.08 PM

Folks that’s just wrong – we all know the airlines own the reward program and can introduce changes but such an overnight stint without any prior warning is ridiculous!

Do the right thing Alaska Airlines – roll it back and announce changes with a few weeks of lead time.


About the author: Torsten is a serial entrepreneur who started almost a dozen ventures on four continents. Torsten's love for travel has brought him to 130+ countries and travel with most of the world's airlines. You can reach Torsten at [email protected]

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