American Airlines pulling all fares from Orbitz powered sites

Posted on August 26, 2014 by in American Airlines AAdvantage

American Airlines has decided to stop distributing fares through Orbitz – that's a rare step as most US legacy airlines are happy to sell through the remaining OTA websites.

American Airlines fares are no longer available through consumer websites powered by Orbitz, including orbitz.com and cheaptickets.com. We also anticipate removing US Airways fares from Orbitz on September 1, 2014. You can continue to compare and purchase American Airlines and US Airways flights or fares through other online and brick and mortar travel agencies. Corporate clients that use Orbitz for Business to book travel are not affected by this change.

Tickets already purchased through Orbitz websites remain valid for travel, but changes to reservations must be made through each airline's reservations department. If changes to travel are needed, please contact the reservations center for the carrier operating the flight. For tickets purchased from American Airlines for travel, please contact 800-433-7300. For tickets purchased from US Airways for travel, please contact 800-428-4322.

Notably Southwest has resisted the urge to be part of price comparison and rather invested in its own brand (which worked very well). Maybe American is planning a similar play?

Is American pulling its content from Orbitz?
Yes. Our goal is to keep fares low for customers while remaining competitive with low-cost carriers. We were unable to reach a deal with Orbitz with economics that allow us to do that. We will immediately cease distributing American Airlines fares via Orbitz consumer websites. American Airlines Group has notified Orbitz it will also withdraw US Airways fares on Sept. 1, 2014. There are thousands of other options available for customers to shop and compare our fares, including through online travel agencies, brick and mortar travel agencies and through our own websites, aa.com and usairways.com.

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