An introduction to Virgin Australia – Velocity Frequent Flyer, Award Chart, Award Availability, Fuel Surcharges & Destinations

Airline Name: Virgin Australia

Frequent-flyer program: Velocity Frequent Flyer

Hubs:

– Auckland Airport
– Brisbane Airport
– Melbourne Airport
– Sydney Airport

Virgin Australia Award Chart

Fuel surcharges applied?

Velocity Frequent Flyer applies fuel surcharges to all award redemptions. Low fuel surcharges can be found on Velocity partners Etihad, Singapore Airlines, Air Berlin, Hawaiian and SilkAir.

How to find award availability?

Virgin Australia shows on delta.com. Other partners can be looked up on their respective websites. This is cumbersome so consider calling in.

The call center recently flatly denied seeing any partner seat on Etihad though Etihad had it available in the lowest category. Neither the agent nor the supervisor would hear it. They kept telling me I was looking at revenue flights and they could not see any seat on Etihad.

This gets frustrating quickly. Don't get frustrated. Keep calling back and hope for the best – ask for 'long sells' – some agents will know what to do while others will hang up on you.


Destinations: 92

Abu Dhabi
Adelaide
Albany
Albury
Alice Springs
Apia
Auckland
Ballina
Brisbane
Broome
Bundaberg
Busselton
Cairns
Canberra
Christchurch
Christmas Island
Cloncurry
Cocos (Keeling) Islands
Coffs Harbour
Darwin
Denpasar
Derby
Dunedin
Emerald
Esperance
Exmouth
Geraldton
Gladstone
Gold Coast
Hamilton
Hamilton Island
Hervey Bay
Hobart
Honiara
Johannesburg
Kalgoorlie
Karratha
Kununurra
Launceston
Los Angeles
Mackay
Melbourne
Mildura
Moranbah
Mount Isa
Nadi
Newcastle
Newman
Nuku'alofa
Perth
Phuket
Port Hedland
Port Macquarie
Port Moresby
Port Vila
Proserpine
Queenstown
Rarotonga
Ravensthorpe
Rockhampton
Sunshine Coast
Sydney
Townsville
Uluru
Wellington

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