Review: Malaysian Airlines Regional Business Class Kuala Lumpur, Malaysia to Jakarta, Indonesia - MH 723

Book your flight on Malaysian Airlines here. Kuala Lumpur and the rest of Malaysia is still badly shaken by the tragedy of flight MH370.

IMG 0755
IMG 0755

Book your flight on Malaysian Airlines here.

Kuala Lumpur and the rest of Malaysia is still badly shaken by the tragedy of flight MH370. The call for prayers and commemoration is all over the city and especially in the airport.


IMG 0756

IMG 0758

The premium cabin check-in area at KLIA is just to the left of the airport train. It was crowded at about 7AM but it didn't take more than 5 minutes to move up to the counter thankfully. The check-in agent was one of the most grumpy ever - easily beating her United Airlines colleagues. No words were extended to me and she barely acknowledged me. A check-in machine is more friendly and personal! However, it certainly didn't take long to clear check-in :)

IMG 0759

IMG 0760

IMG 0761

IMG 0762

IMG 0763

IMG 0764

IMG 0765

IMG 0766

IMG 0767

IMG 0768

The short flight from Kuala Lumpur to Jakarta (2 hours) is served by Malaysia Airlines Boeing 737. The business class cabin is very comparable to domestic first class in the US. The seat is wider and the seat pitch extended. It's certainly a step up from European-style business class.

The seats look old and torn and much older than the planes - especially the engines. So either the planes went through a retrofit in the meantime or Malaysia Airlines has re-used those seats.

The flight attendants were very friendly as they served pre-departure drinks. Incidentally, the uniform looks much like those worn by Singapore Airlines crew.

After takeoff a full breakfast service started. Following the very disappointing food in the airport lounge I wasn't expecting much, but I should have remembered the in-flight food from my first class flight to London. The breakfast served this time was also excellent - I wolfed down fresh fruit, yogurt and a chicken curry with paratha. I loved that breakfast/brunch as it was delicious and perfectly presented for a regional business class flight.

IMG 0772

IMG 0782

IMG 0783

IMG 0784

IMG 0785

IMG 0786

After traversing the Malayan Peninsula and Sumatra we started to approach Jakarta.

IMG 0787

IMG 0793

IMG 0811

IMG 0815

IMG 0824

IMG 0825

IMG 0826

IMG 0827

I was very lucky this time - I was the second person off the plane and a completely empty immigration hall awaited me. Immigration took less than 2 minutes and I was on my way to collect my luggage.

In conclusion, this was a great flight with Malaysian Airlines. My check-in and the bad food in the lounge were off-putting but the friendly service, great on-board food and punctual flight all made up for it.

Book your flight on Malaysian Airlines here.

If you like this post - subscribe via email or follow us on Twitter.

Research Methodology & Editorial Standards

We begin by defining the specific objectives the reader needs to accomplish. Primary product documentation and authoritative secondary sources are assembled into a verified research corpus; drafting occurs only after this foundation is in place.

Every quantitative claim is subjected to dual-source verification. Any figure that cannot be independently corroborated is either qualified or omitted.

Published · Last reviewed · Maintained by Riley Quinn (Senior Travel Editor, Mighty Travels) · About · Contact · Methodology

Mighty Travels Premium

Save up to 90% on flights and hotels

Business-class deals and luxury stays, curated for people who actually book.

Get started