Hotel Review Hyatt Regency Bishkek, Kyrgyzystan

Book the Hyatt Regency Bishkek here.

This was my first visit to Bishkek a laid-back town that forms the wild East of the Former Soviet Union.

Hyatt has been in town since the US started the Manas Air Force Base abut 40 minutes from town to support the operation Enduring Freedom. Inside and around the hotel it feels much like in America with just an occasional Russian word thrown in.

Check-In

I arrived at 6 AM from the airport and was hoping that a room might be ready. It was not but the front desk checked me in an advised that it may become available around 10 AM. I went to town and upon my return my room was indeed ready.

I was surprised how well English is spoken here. The front desk agents spoke accent free English with a big vocabulary.

I was trying to get an update to a Club room but none was available and upgrades/ club access is only available to Diamonds at the hotel.

The room

The room was a regular size King room. The bed was rather big and has a great mattress and fresh, high quality bedding. The work desk was functional and the sofa quite comfy. All of the furnishings were high quality and certainly up to Hyatt standards.

The bathroom was huge with a separate shower and bathtub. The stone tiles were of high quality and the water pressure high. This was certainly above US standards – more like Asian (South Korean) Hyatt standard.

The AC was effective and quiet. Really there was nothing wrong with the room 🙂

Connectivity

The Internet was fast hitting 6 Mbit to US servers. Docomo was the provider of choice and since that's a good system no reconnects were required.

Gym/ Spa

The hotel also has a gym and spa in the basement. It's rather cramped and has no windows. However it's well equipped with lots of cardio and weight lifting equipment.

The spa features a (very hot) Sauna and steam room.

The pool

The hotel also features a nice pool area with a patio were barbecue is served. It's a pretty area and the sound of the town is blocked out very effectively.

Service

The whole hotel is up to Hyatt standards. English is almost perfect and service is smart and effective. The only flaw was the taxi booking the front desk made but never alerted me to the taxi arriving – resulting in a longish wait for the next cab.

One morning construction was occurring at 11AM with workers drilling into the concrete. I called and asked for the possibility of stopping the work. To my surprise 5 minutes later it was quiet again 🙂

Overall

This is a great hotel anywhere in the world. While the outside looks a bit more like a Soviet era building (the hotel stems from that time) – Hyatt has worked hard to bring the hotel hardware and staff to Hyatt standards. It has succeeded and I found my stay very enjoyable.

Regular rates were a hefty $350 for King rooms for my stay dates. I used 12,000 points and a stay certificate from the Hyatt credit card instead.

I would happily come back here.

Book the Hyatt Regency Bishkek here.