# How to file a Marriott Best Rate Guarantee claim (Look No Further claim)

Riley Quinn · February 18, 2013

> This is the third post in our series about understanding BRGs. Now Marriott calls its version the Look No Further Guarantee but it's just the same thing.

This is the third post in our series about understanding BRGs. Now Marriott calls its version the Look No Further Guarantee but it's just the same thing.

[https://cdn.mightytravels.com/creative/czM6Ly9taWdodHl0cmF2ZWxzLW9sZC1iYWNrdXAtb25seS9iYWNrdXAtZm9sZGVyLWltZy8yMTMtYmlnLmpwZw==arr.jpg](https://cdn.mightytravels.com/creative/czM6Ly9taWdodHl0cmF2ZWxzLW9sZC1iYWNrdXAtb25seS9iYWNrdXAtZm9sZGVyLWltZy8yMTMtYmlnLmpwZw==arr.jpg)

Marriott's BRG strength are it's rather flexible terms and it's speedy, no-nonsense processing.

Here are the marriott.com BRG claim properly:

**1) Identify Marriott hotels in the location you'd like to stay

Marriott has quite a portfolio of brands and you may have noticed they cover the planet very well. It's really hard to find a place without a Marriott these days.

JW Marriott Hotels & Resorts

Renaissance Hotels & Resorts

EDITION Hotels

Autograph Collection

Courtyard

AC Hotels by Marriott

Residence Inn

Fairfield Inn

Marriott Conference Centers

TownePlace Suites

SpringHill Suites

Marriott Vacation Club International

The Ritz-Carlton

Marriott ExecuStay

Marriott Executive Apartments

Now unfortunately the Look No Further rates **does not apply to Ritz Carlton bookings** as they are to be done on ritzcarlton.com. That's a real shame as we all love Ritz's so much.

**2) Compare prices between hotel booking sites and marriott.com**

I usually start out with [kayak.com](http://www.kayak.com), [wego.com](http://www.wego.com) and [trivago.com](http://www.trivago.com). These sites are all meta-search sites where you can browse multiple sites at once. There is also [hotelscombined.com](http://www.hotelscombined.com), which works very well but has rarely ever found me a BRG, not really sure why. I use up to 50 other sites if I can't find anything there.

**3) Find matching room types**

Once you have identified potential 'targets' narrow it down and make sure it's really the same room description. Marriott is flexible with room descriptions. For instance if you find a 'Standard or Run of House' room at the comparison site they will match it against the cheapest room type the hotel provides at marriott.com prepaid rates can be cancelled free of charge within 24hrs of booking*

While this is strictly no BRG benefit, it makes filing successful BRGs so much easier. Many hotels make the best rates only available at prepaid rates. It's hard to use them for BRGs as you have to book a much higher rate and if the BRG fails, you can't go back.

marriott.com rarely provides 'package rates'*

As you have seen in my installment about IHG this can greatly complicate the comparison - most marriott.com**

Marriott requires you to have a completed reservation before filing a claim.

You do have 24hrs to make your claim after making the reservation.

**6) File your claim**

Marriott has a simple marriott.com.

Now if they would just include Ritz Carlton hotels...

What is your experience?

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